All shipping prices are weight based. To reflect the practices of the major shipping carriers, all weights will be rounded up to the nearest pound.
Orders 2 pounds and under will be shipped via USPS Priority Mail. All other orders greater than 2 pounds will be shipped via FedEx Ground. Upgraded shipping options are available upon request.
Returns & Exchanges
Unger Glass is a small, independent art glass studio and not a mass production factory or superstore. All my products are handmade individually, and although I strive for consistency in my craft, there will inevitably be slight variations between individual items.
Due to the handmade nature of my products, I understand that occasionally an item may not be what you expect and will happily accept your return within ten business days of delivery, minus a 20 percent restocking fee. The original packaging must be used and it must arrive undamaged and in perfect condition. In order to process your return, you must email me at email@example.com and include your order number, name and email address used to place the order so we can process your credit, minus the 20 percent restocking fee.
Please note: The buyer is responsible for return shipping. Custom orders are not eligible for returns.